JOIN OUR FINANCIAL DREAM TEAM!

Member Relationship Representative at Northland Area Federal Credit Union, Mio location

Are you ready to be the financial superhero our members deserve? We're looking for people-loving money wizards to join our crew!

What You'll Actually Do

You'll be the friendly face of our credit union - the financial guru who makes our members feel like VIPs! You'll skillfully juggle member financial transactions, open new accounts, and share your financial wisdom while making members smile.

Why Are You the Right Fit?

You're the perfect mix of:

• People Person - You genuinely enjoy making someone's day better
• Detail Detective - You can spot a penny out of place from across the room
• Professional Chameleon - You switch from casual chats to financial expertise in seconds
• Number Ninja - the thought of a little math doesn't make you panic
• Financial Life-Changer - You're passionate about improving members' financial lives by offering products and services that actually help them achieve their goals

Your Daily Adventures Will Include:

• Crushing sales goals while matching members with products that actually help them
• Dancing with dollars (okay, handling cash professionally) and processing transactions with precision and accuracy
• Greeting members like they're the celebrities of your day (because they are!)
• Playing financial detective when numbers don't add up to problem solve
• Introducing members to cool financial tools they didn't know they needed
• Tackling mail transactions like a pro
• Helping members balance their accounts (and sometimes their financial lives)

Must-Haves:

• A valid driver's license (that stays valid)

Bonus Points For:

• Experience at a previous financial institution, handling cash, providing stellar service, making sales, or any combination of these superpowers!

Why Choose Northland?

We're an award-winning, not-for-profit financial cooperative recognized as an Outstanding Credit Union of the Year by the Michigan Credit Union League. With 17 branches across Northern Michigan, we focus on being our members' most trusted financial partner while supporting our communities, veterans, and natural resources.

And yes, we have a Sasquatch mascot – because even mythical creatures know where to find magical financial service!

Employee Benefits That Support Your Success

• Competitive compensation with annual goal bonus program
• Monthly cross sell incentive payments
• Comprehensive health package (medical, dental, vision - we pay 75% of premium)
• 401(k) with employer contributions (100% match up to 4% plus an additional 4% after 12 months of service!)
• Generous paid time off (vacation & 9 holidays - including YOUR birthday!)
• Tuition assistance
• Insurance coverage (life, disability, etc.)
• Flex-spending accounts and much more

Ready to use your financial powers for good? Join a team where your attention to detail, people skills, and money know-how will be celebrated daily! At Northland, we turn everyday banking into extraordinary service. Come grow with us!

Northland Area Federal Credit Union is an equal opportunity employer